Frequently Asked Questions

Let us give you a helping hand

Online Support

Check out our FAQ section to answer common questions.

Email Support

Can’t find your answer? Email our support desk – support@fastmap.ca

Phone Support

Need an answer right away? Call us toll free – 1 (855) 288-4823

What exactly is FastMap?

FastMap is the emerging leader in online geospatial content search and discovery.  We provide our visitors with free tools to search premium geospatial data online. FastMap users simply upload a custom area of interest in either Esri SHP file or Google KML or draw their own area using our rectangle or polygon drawing tools. All tools are easy to use and our search results are fast to show.  Once you find the geospatial data that suits your needs, use our fast and secure checkout to pay for your order with a major credit card, PayPal, or Wire Transfer.  It’s that easy!

How do I create my own FastMap account?

FastMap is free to us and does not require user accounts.  When you make a purchase you will be given the option to create an account using the information provided.  Although it is not required, we recommend creating an account on checkout.  Account holders are eligible for exclusive discounts and our industry exclusive rewards program.

Do you need my Credit Card up front?

FastMap is completely free to use!  We do not require a credit card until you have found the geospatial data product(s) you wish to purchase. We do not require any credit card or payment information until you are ready to checkout.

Will FastMap work on my mobile device?

FastMap is operated best on desktop computers, but it is also compatible with mobile tablet devices with 10″ or larger screens.

Is FastMap available in my country?

FastMap is currently offered to companies within North America (Canada and USA).  As we work towards our mission of being a global leader, FastMap will be growing into other countries.  Please register with us to stay informed.

Email Support

Can’t find your answer? Email our support desk or contact us!
E: support@fastmap.ca

Phone Support

Need an answer right away? Call us toll free!
T: 1 (855) 288-4823